INTERNATIONAL ORDERING & SHIPPING POLICY
Which countries does Indya ship to?
We currently deliver to the following countries -
Australia, Belgium, Canada, China, Fiji, France, Germany, Greece, Guyana, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Kuwait, Malaysia, Mauritius, Nepal, Netherlands, New Zealand, Nigeria, Philippines, Saudi Arabia, Scotland, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Trinidad & Tobago, United Arab Emirates, United Kingdom, United States of America
What are the shipping charges on International orders?
The shipping charges on all international orders, irrespective of order size are as below:
| Country | Shipping Cost |
| India | INR 50 |
| USA | USD 20 |
| Canada | CAD 27 |
| United Kingdom | GBP 16 |
| Australia | AUD 27 |
| Singapore | SGD 27 |
| Malaysia | SGD 27 |
| Europe | EUR 16 |
| UAE | AED 73 |
| Saudi Arabia | SAR 80 |
| Guyana | USD 40 |
| Trinidad & Tobago | USD 40 |
| Fiji | USD 20 |
| All Other Countries | USD 20 |
How long will it take to receive the ordered products?
We will deliver your order within 7-15* business days.
Customised styles may take 15-25*business days.
In some cases dispatch of Indya luxe may take longer due to the workmanship of the product.
What delivery methods do you use?
All international orders are sent through DHL and FedEx.
How do international duties and taxes work?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and will not be able to define the cost as it varies from country to country. However, no duty is applicable on the specified order value for the below list of countries.
| Country | No Duty applicable in national currency | Applicable Custom Yes/No |
| Australia | < 1000 AUD | Yes |
| United Kingdom | GBP 135 | Yes |
| Singapore | < 400SGD | Yes |
| United Arab Emirates | AE 950 | Yes |
| Saudi Arabia | SAR 1000 | Yes |
| United States | USD 800 | Yes |
What payment options are available on Indya?
- Paypal
- Credit/Debit Card
How do I cancel my international order?
Please note that your order can only be cancelled before we have dispatched it to you. If you want to cancel the order please drop us an e-mail at customercare@houseofindya.com or call us on +91-8929987349 / 0120-6850262 with your order number and reason for cancellation. Your cancellation request will be processed within 24 hours.
What is Indya Luxe return & exchange policy?
No exchange, only returns applicable for Indya Luxe styles. No returns will be accepted for any customized items altered as per your body measurements. Please note, the outfit may be intentionally tailored with one inch ease for a comfortable fit.
Please ensure that the product/s is unused, unwashed, with its original labels and tags intact. Kindly self ship it at the below mentioned address with the order details:
High Street Essentials Pvt Ltd
Plot No-1C/2, Sector 16,
Greater Noida(West), Gautam Buddha Nagar, UP - 201306, India
What if I don't want to pay my international duties and taxes?
If you choose to not pay duties and taxes and refuse to accept the delivery of the product, the refund will be made after deducting the import charges we incur to ship the product back to India. If the return charges are higher than the order refund amount, no refund will be made
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Head Office Address:
High Street Essentials Pvt Ltd
C-11, Sector 7, Noida, UP- 201301, India
Customer Care: +91-8929987349 / 0120-6850262
Return Address:
High Street Essentials Pvt Ltd
Plot No-1C/2, Sector 16,
Greater Noida(West), Gautam Buddha Nagar, UP - 201306, India
Payment Methods